Montgomery Place dedicated to do what it takes during this time of COVID-19
This day started off with high clouds and a hint of possible sun. It was relatively quiet as most everyone was settling into the new constraints of seclusion that have been recommended in our prior posts and by many health agencies.
At noontime today, when Governor Pritzker announced “shelter-in-place,” Montgomery Place established more protocols to implement his new directive.
Effective Friday, March 20, 2020, at 6:00 p.m. (better safe than sorry), we urged all residents to adopt our new protocols for isolation.
No one is a prisoner. Everyone has a choice. But we emphasize individuals’ actions not only pose continued risks to themselves, but also to other residents and to our staff. Family members, we ask you to support our best practices by encouraging your loved ones to remain in their apartments during this time period.
Cabin fever is inevitable. Walks outside, with social distancing practiced, are okay.
Our front door is now the only access into our building. Each and every time a person enters, he or she will be screened with a basic COVID-19 check including a temperature reading. People who leave our building through our garage will no longer be able to re-enter from the garage. They must walk outside to enter through the front door where the COVID-19 screening station is located.
These new protocols may cause some people to feel their needs cannot be met. That’s where we come in! We encourage residents and families to ask us to act on your behalf. Call our receptionist, 773-753-4100, or my mobile phone, 773-617-1317, to let us know what you need.
- If we have an item in-house, we’ll deliver it to a resident’s door.
- If a resident wants fruit or milk, for instance, from the café, we will deliver. You will continue to pay for items ordered, but delivery is free.
Or, order items you want online. Packages will be delivered to apartments.
All other services will continue. Montgomery Place continues to deliver in-house mail with another delivery such as meals. Meals will be delivered at approximately 8:30am, 12:30pm and 5:30pm each day. While meal charges apply, delivery is free.
If a resident decides to send dry cleaning and laundry to an outside service, call the receptionist at extension 4100 to request a pick-up from your apartment.
Times are getting more challenging and fears are rising. Let us help you.
Seven days a week, about seven staff members stay overnight to be available to residents. We encourage residents to call the receptionist (extension 4100) to ask to talk with someone. And we ask family members to call on us to help fill the void you and your family feel when you cannot be together. If you want to video chat and your loved one cannot manage the technology, let us know. We’ll assist in any way we can.
Please use us. Our goal is to make it through this pandemic virus free. Encourage your family members to help us through this process.
I wish all families the best. Take care of yourselves as we take care of your loved ones! We are at your service…
Please reach out with your questions, requests and suggestions. Call my mobile phone number, 773-617-1317, at any time. Working together, gives us strength.